How To Fix 9J528 - Sales area ETM for company code & is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 528

• Message text: Sales area ETM for company code & is missing

What causes this issue?

The company code &v1& was determined by the CO object for recipient &v2&
. However there is no ETM assignment to a sales area for this company
code.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check for master data for recipient &v2& or assign an ETM sales area to
the company code &v1&.

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J528 - Sales area ETM for company code & is missing ?

  The SAP error message 9J528 indicates that a sales area for a specific company code is missing in the system. This error typically arises when trying to perform sales-related transactions, such as creating a sales order, and the system cannot find the necessary configuration for the sales area.
  Cause:
  The error occurs due to one or more of the following reasons:
  
  Missing Sales Area Configuration: The sales area (which consists of the sales organization, distribution channel, and division) is not defined for the specified company code in the system.
  Incorrect Data Entry: The sales area being referenced may have been incorrectly entered or does not exist in the system.
  Master Data Issues: The customer master or material master may not be properly set up with the required sales area.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Sales Area Configuration:
  
  Go to the SAP transaction code OVX5 (or SPRO -> Sales and Distribution -> Sales -> Sales Area -> Define Sales Areas).
  Verify if the sales area (sales organization, distribution channel, and division) is defined for the relevant company code.
  
  
  
  Create Missing Sales Area:
  
  If the sales area is missing, you can create it by using the same transaction (OVX5) and defining the necessary sales area for the company code.
  
  
  
  Review Master Data:
  
  Check the customer master data using transaction code XD03 (Display Customer) to ensure that the customer is assigned to the correct sales area.
  Similarly, check the material master data using transaction code MM03 (Display Material) to ensure that the material is assigned to the correct sales area.
  
  
  
  Check User Input:
  
  Ensure that the sales order or transaction being processed is using the correct sales area. Double-check the input values for any typos or incorrect entries.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or the required sales area, consult your SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  
  Sales Area Components: A sales area is made up of three components:
  
  Sales Organization: Responsible for the sale of goods and services.
  Distribution Channel: Represents the way products or services reach customers.
  Division: Represents a product line or a group of products.
  
  
  
  Transaction Codes:
  
  OVX5: Define Sales Areas
  XD03: Display Customer
  MM03: Display Material
  
  
  
  SAP Support: If the issue persists after checking the configuration and master data, consider reaching out to your SAP support team for further investigation.
  
  
  By following these steps, you should be able to resolve the error message 9J528 and ensure that the necessary sales area configuration is in place for your transactions.