How To Fix 9J337 - Cannot determine org. structure because sender/rcpnt is initial. &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 337

• Message text: Cannot determine org. structure because sender/rcpnt is initial. &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J337 - Cannot determine org. structure because sender/rcpnt is initial. &1 &2 ?

  The SAP error message 9J337 ("Cannot determine org. structure because sender/recipient is initial. &1 &2") typically occurs in the context of organizational structure determination in SAP, particularly when dealing with processes like sales orders, deliveries, or other transactions that require organizational data.
  Cause:
  This error usually arises when the system is unable to identify the sender or recipient in a transaction due to missing or incomplete organizational data. The placeholders &1 and &2 in the error message usually represent the specific sender and recipient details that are not properly defined or are missing.
  Common causes include:
  
  Missing Master Data: The sender or recipient master data (like customer or vendor records) is not maintained or is incomplete.
  Incorrect Configuration: The organizational structure configuration in the system may not be set up correctly, leading to the inability to determine the sender/recipient.
  Data Entry Errors: There may be errors in the data entry where the sender or recipient fields are left blank or incorrectly filled.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Master Data:
  
  Verify that the sender and recipient master data is correctly maintained in the system. This includes checking customer and vendor records to ensure they are complete and active.
  Ensure that the relevant organizational units (like sales organizations, distribution channels, etc.) are assigned correctly.
  
  
  
  Review Transaction Data:
  
  Check the transaction data where the error occurred. Ensure that the sender and recipient fields are populated correctly.
  If applicable, ensure that the relevant organizational units are assigned to the transaction.
  
  
  
  Configuration Check:
  
  Review the configuration settings related to organizational structure in the relevant modules (like Sales and Distribution, Materials Management, etc.).
  Ensure that the organizational units are correctly defined and linked.
  
  
  
  Debugging:
  
  If the issue persists, consider using transaction codes like SE80 or SE37 to debug the program or function module that is generating the error. This can help identify where the data is being pulled from and why it is not being populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like XD01 (Create Customer), VD01 (Create Customer Sales Area), or MK01 (Create Vendor) to check and maintain master data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error message.
  Organizational Structure: Familiarize yourself with how organizational structures are set up in SAP, including sales organizations, distribution channels, and plants, as these are critical for proper data determination.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the error message 9J337 in your SAP system.