How To Fix 9J091 - Customer must be a sold-to party

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 091

• Message text: Customer must be a sold-to party

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J091 - Customer must be a sold-to party ?

  The SAP error message 9J091 ("Customer must be a sold-to party") typically occurs in the context of sales and distribution processes when a transaction is being processed that requires a customer to be designated as a "sold-to party," but the customer specified does not meet this requirement.
  Cause:
  
  Customer Master Data: The customer in question is not set up as a sold-to party in the customer master data. In SAP, customers can have different roles (e.g., sold-to party, ship-to party, bill-to party, etc.), and the system requires that the customer involved in a sales transaction be designated as a sold-to party.
  Transaction Type: The transaction being processed (e.g., sales order, quotation) may specifically require a sold-to party, and the customer selected does not fulfill this requirement.
  Data Entry Error: There may be a mistake in the data entry where the wrong customer number is being used.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify that the customer is set up as a sold-to party. This can be checked in the "Sales Area Data" section.
  If the customer is not set up correctly, you may need to create or modify the customer master record (transaction code XD01 for creating or XD02 for changing).
  
  
  
  Correct Customer Selection:
  
  Ensure that the correct customer number is being used in the transaction. If you are entering the customer manually, double-check for typos or incorrect entries.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to modify customer data, contact your SAP administrator or the relevant department responsible for customer data management.
  
  
  
  Review Transaction Requirements:
  
  Ensure that the transaction you are trying to execute is appropriate for the customer type you are using. If necessary, consult the documentation or your SAP support team for guidance on the specific transaction requirements.
  
  
  
  Related Information:
  
  Customer Roles: In SAP, a customer can have multiple roles, and each role has specific functions. The sold-to party is the entity that is purchasing the goods or services.
  Sales Area: The sales area is a combination of sales organization, distribution channel, and division. Ensure that the customer is assigned to the correct sales area for the transaction.
  SAP Documentation: For more detailed information, refer to SAP Help documentation or transaction-specific guides that explain customer master data and sales processes.
  
  By following these steps, you should be able to resolve the error message 9J091 and proceed with your sales transaction.