How To Fix >9110 - Payment card and payment order exclude each other

SAP Error Message - Details

• Message type: E = Error

• Message class: >9 - Messages for TAS

• Message number: 110

• Message text: Payment card and payment order exclude each other

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >9110 - Payment card and payment order exclude each other ?

  The SAP error message 9110: Payment card and payment order exclude each other typically occurs in the context of payment processing within SAP, particularly when dealing with payment cards and payment orders. This error indicates that there is a conflict between the payment method being used (payment card) and the payment order that has been created.
  Cause:
  
  Incompatible Payment Methods: The system is trying to process a payment using both a payment card and a payment order simultaneously, which is not allowed.
  Configuration Issues: The configuration settings in the payment processing module may not be set up correctly, leading to conflicts between payment methods.
  Transaction Type: The transaction type being processed may not support both payment methods at the same time.
  Data Entry Errors: Incorrect data entry or selection of payment methods during the transaction can lead to this error.
  
  Solution:
  
  Review Payment Method Configuration: Check the configuration settings for payment methods in the SAP system. Ensure that the payment card and payment order settings do not conflict.
  Select One Payment Method: When processing a transaction, ensure that only one payment method is selected. If you are using a payment card, do not include a payment order, and vice versa.
  Check Transaction Type: Verify that the transaction type you are using supports the payment method you intend to use. If necessary, change the transaction type or the payment method.
  Data Validation: Ensure that all data entered during the transaction is correct and that the appropriate payment method is selected based on the transaction requirements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on payment processing and error resolution.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., F110 for automatic payment transactions) that may help in troubleshooting payment processing issues.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to process payments using the selected payment method.
  Testing in Development Environment: If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP payment processing.