How To Fix 8I764 - Bank details have been changed manually. Pl check entries.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 8I - Localization India

  • Message number: 764

  • Message text: Bank details have been changed manually. Pl check entries.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 8I764 - Bank details have been changed manually. Pl check entries. ?

    The SAP error message 8I764 indicates that there has been a manual change to bank details in the system, and it prompts the user to check the entries. This error typically arises in the context of financial transactions, particularly when dealing with vendor or customer bank information.

    Cause:

    1. Manual Changes: The bank details for a vendor or customer have been altered manually in the system, which may lead to inconsistencies or errors in processing payments or transactions.
    2. Data Integrity Issues: The system has detected that the bank details do not match the expected format or values, possibly due to incorrect manual entry or changes made outside of the standard process.
    3. Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the changes made to the bank details.

    Solution:

    1. Verify Bank Details: Check the bank details for the relevant vendor or customer in the SAP system. Ensure that all entries are correct, including account numbers, bank codes, and other relevant information.
    2. Audit Changes: Review the change logs to identify who made the changes and when. This can help determine if the changes were authorized and correct.
    3. Revert Changes: If the changes are found to be incorrect, revert them to the previous valid state.
    4. Consult Documentation: Refer to SAP documentation or guidelines regarding the management of bank details to ensure compliance with best practices.
    5. User Training: If manual changes are frequently causing issues, consider providing additional training to users on how to properly update bank details in the system.
    6. Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FK03 (Display Vendor) or FD03 (Display Customer) to view bank details.
    • Authorization: Ensure that users have the appropriate authorizations to make changes to bank details.
    • Data Validation: Implement data validation checks to prevent incorrect entries in the future.
    • System Configuration: Review the configuration settings related to bank details in the SAP system to ensure they are set up correctly.

    By following these steps, you should be able to address the error message and ensure that bank details are correctly maintained in the SAP system.

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