How To Fix 8A802 - No documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: 8A - Messages for Argentina

• Message number: 802

• Message text: No documents found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8A802 - No documents found ?

  The SAP error message "8A802 No documents found" typically indicates that a search or query did not return any results. This can occur in various contexts within SAP, such as when trying to retrieve documents, records, or transactions in modules like SAP Document Management System (DMS) or other areas where document retrieval is involved.
  Causes:
  
  Incorrect Search Criteria: The search parameters you entered may not match any existing documents. This could be due to typos, incorrect dates, or other mismatched fields.
  Document Status: The documents you are searching for may not be in an active or visible status. For example, they could be archived or deleted.
  Authorization Issues: You may not have the necessary permissions to view certain documents, leading to the system not displaying them.
  Data Synchronization Issues: If the system has recently undergone changes or updates, there may be a delay in data synchronization, causing temporary unavailability of documents.
  Filters Applied: There may be filters applied in the search criteria that are too restrictive, resulting in no documents being displayed.
  
  Solutions:
  
  Review Search Criteria: Double-check the search parameters you are using. Ensure that all fields are filled out correctly and that you are using the right values.
  Check Document Status: Verify if the documents you are looking for are still active and not archived or deleted. You may need to adjust your search to include archived documents if applicable.
  Verify Authorizations: Ensure that you have the necessary permissions to access the documents. If you suspect authorization issues, contact your SAP administrator to check your user roles and permissions.
  Clear Filters: If you have applied any filters, try clearing them to see if that allows any documents to be displayed.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to check for any underlying system issues or data synchronization problems.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand the expected behavior and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If you continue to experience issues after trying these solutions, it may be necessary to escalate the problem to your SAP support team for further investigation.