How To Fix 884062 - Price information: conversion is not possible (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: 884 - Packaging/Article Consistency Check

• Message number: 062

• Message text: Price information: conversion is not possible (see long text)

What causes this issue?

It is not possible to convert the component unit of measure &V1& into
the nondimensional unit of measure &V2& using the additional data of the
packaging.

System Response

The price cannot be correctly calculated, and the packaging is not
settled.

How to fix this error?

Check the units of measure specified in the additional data for the
packaging in the detail screen. The following table shows for which
dimension of the packaging component unit of measure, which fields in
the additional data must be filled:
Dimension of Component Unit of Measure,,Length,,Width,,Height,,Unit,,
Weight,,Unit
Length,,X,, ,, ,,X,, ,,
Width,,X,,X,, ,,X,, ,,
Volume,,X,,X,,X,,X,, ,,
Weight,, ,, ,, ,, ,,X,,X

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 884062 - Price information: conversion is not possible (see long text) ?

  The SAP error message 884062, which states "Price information: conversion is not possible (see long text)," typically occurs in the context of pricing and currency conversion within SAP systems. This error can arise in various scenarios, such as during sales order processing, invoice creation, or when dealing with pricing conditions.
  Cause:
  The error usually indicates that there is an issue with the conversion of price information, which can be due to several reasons:
  
  
  Missing or Incorrect Currency Exchange Rates: The system may not have the necessary exchange rates defined for the currencies involved in the transaction.
  
  
  Inconsistent Currency Settings: The currencies used in the pricing conditions may not be compatible or properly configured in the system.
  
  
  Data Entry Errors: There may be incorrect or missing data in the pricing conditions or master data that is causing the conversion to fail.
  
  
  Configuration Issues: There could be issues with the configuration of pricing procedures or condition types that affect how prices are calculated and converted.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Currency Exchange Rates:
  
  Go to the transaction code OB08 to check if the exchange rates for the relevant currencies are maintained correctly.
  Ensure that the rates are valid for the date of the transaction.
  
  
  
  Review Pricing Conditions:
  
  Use transaction code VK13 to review the pricing conditions for the relevant material or service.
  Ensure that the conditions are set up correctly and that the currencies are consistent.
  
  
  
  Verify Master Data:
  
  Check the master data for the customer, vendor, or material involved in the transaction to ensure that all relevant currency settings are correct.
  
  
  
  Check Configuration:
  
  Review the configuration of pricing procedures in the system to ensure that they are set up correctly. This can be done using transaction code SPRO and navigating to the relevant pricing configuration settings.
  
  
  
  Consult Long Text:
  
  The error message suggests checking the long text for more details. You can do this by clicking on the error message or using transaction code SE91 to look up the message class and find the long text associated with the error.
  
  
  
  Test with Different Scenarios:
  
  If possible, try to replicate the issue with different data or scenarios to identify if the problem is specific to certain conditions or data entries.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK13 (Display Pricing Conditions), OB08 (Maintain Exchange Rates), and SPRO (Customizing).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to pricing and currency conversion for more insights into how these processes work within the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in pricing and currency management within SAP.