How To Fix 881002 - Specify a customer hierarchy type

SAP Error Message - Details

• Message type: E = Error

• Message class: 881 - Recycling Administration

• Message number: 002

• Message text: Specify a customer hierarchy type

What causes this issue?

If you want to carry out an expansion at the lowest level, you must
also select a customer hierarchy type.

System Response

The declaration cannot be continued.

How to fix this error?

Specify a customer hierarchy type, or clear the indicator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 881002 - Specify a customer hierarchy type ?

  The SAP error message 881002, which states "Specify a customer hierarchy type," typically occurs in the context of customer master data management or when working with customer hierarchies in SAP. This error indicates that the system requires a specific hierarchy type to be defined for the customer data you are trying to process.
  Cause:
  
  Missing Hierarchy Type: The error usually arises when a user attempts to create or modify a customer hierarchy without specifying a hierarchy type.
  Configuration Issues: There may be issues in the configuration of customer hierarchy types in the system.
  Data Entry Errors: Users may have overlooked entering the required hierarchy type in the relevant fields.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Specify Hierarchy Type:
  
  When creating or modifying a customer hierarchy, ensure that you select or enter a valid customer hierarchy type in the relevant field.
  This can typically be done in the customer hierarchy maintenance transaction (e.g., transaction code BP for Business Partner or VD01 for customer creation).
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the configuration for customer hierarchy types in the SAP system.
  You can do this by navigating to the relevant configuration path in the SAP IMG (Implementation Guide):
  
  SPRO ? Enterprise Structure ? Definition ? Sales and Distribution ? Define Customer Hierarchy Types.
  
  
  Ensure that the hierarchy types are correctly defined and active.
  
  
  
  User Training:
  
  If the error is due to user oversight, consider providing training or documentation to users on how to properly enter customer hierarchy data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on customer hierarchies and the specific requirements for your version of SAP.
  
  
  
  Check for Notes or Patches:
  
  Sometimes, specific errors may be addressed in SAP Notes or patches. Check the SAP Support Portal for any relevant notes that might address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), VD01 (Create Customer), VD02 (Change Customer), and VD03 (Display Customer).
  SAP Help Portal: Utilize the SAP Help Portal for detailed guides and documentation on customer master data and hierarchy management.
  User Roles: Ensure that users have the appropriate roles and authorizations to create or modify customer hierarchies.
  
  By following these steps, you should be able to resolve the error message 881002 and successfully manage customer hierarchies in your SAP system.