How To Fix 88311 - General Customizing in client &1 is already being processed by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 88 - REA Processing

• Message number: 311

• Message text: General Customizing in client &1 is already being processed by &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 88311 - General Customizing in client &1 is already being processed by &2 ?

  The SAP error message 88311 indicates that a general customizing task in a specific client is already being processed by another user or session. This can occur when multiple users attempt to make changes to the same customizing settings simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently working on the same customizing settings in the same client.
  Session Lock: The system has locked the customizing settings for the user who is currently making changes, preventing others from accessing them until the lock is released.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  
  Solution:
  
  Wait and Retry: If you encounter this error, wait for a few moments and then try to access the customizing settings again. The other user may finish their task and release the lock.
  Check Active Sessions: Use transaction code SM04 to check active user sessions. If you identify the user who is holding the lock, you can communicate with them to see if they can finish their task.
  Use Transaction SM12: You can check for and delete any unnecessary locks in the system using transaction SM12. However, be cautious with this approach, as deleting locks can lead to data inconsistency if the other user is still working on the settings.
  Contact Basis Team: If the issue persists, it may be necessary to contact your SAP Basis team to investigate further. They can check for any system issues or locks that may be causing the problem.
  
  Related Information:
  
  Transaction Codes:
  
  SM04: To view active user sessions.
  SM12: To view and manage lock entries.
  
  
  User Communication: If you are in a collaborative environment, it may be helpful to communicate with your team members to avoid overlapping changes in customizing settings.
  Documentation: Refer to SAP documentation or support notes for more detailed information on customizing and session management.
  
  By following these steps, you should be able to resolve the error and continue with your customizing tasks in SAP.