How To Fix 7Q802 - Enter either a vendor or a customer


7Q802 - Overview

  • Message type: E = Error

  • Message class: 7Q - Messages for new withholding tax functions

  • Message number: 802

  • Message text: Enter either a vendor or a customer

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 7Q802 - Enter either a vendor or a customer ?
    The SAP error message 7Q802 ("Enter either a vendor or a customer") typically occurs in scenarios where a transaction or process requires the specification of either a vendor or a customer, but neither has been provided. This error is common in various SAP modules, particularly in Financial Accounting (FI) and Materials Management (MM).
    
    Cause: The error arises when: A user attempts to create or process a document (like an invoice, purchase order, etc.) that requires either a vendor (for procurement) or a customer (for sales) but fails to enter one of these mandatory fields. The system is configured to require either a vendor or a customer for the specific transaction being processed.
    Solution: To resolve the error, you should: Identify the Transaction: Determine which transaction you are trying to execute when the error occurs. Check Required Fields: Look for fields labeled "Vendor" or "Customer" in the transaction screen. Enter the Missing Information: If you are processing a purchase-related document, enter

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