How To Fix 7Q504 - Recalculation causes +/- sign in payment & & to change

SAP Error Message - Details

• Message type: E = Error

• Message class: 7Q - Messages for new withholding tax functions

• Message number: 504

• Message text: Recalculation causes +/- sign in payment & & to change

What causes this issue?

Recalculating the withholding tax causes a change to the balance of the
payment. An outgoing payment can change into an incoming payment if the
withholding tax amount is greater than before the recalculation. This
situation may occur in connection with threshold amounts, formulas and
accumulation.

System Response

Recalculation is terminated.

How to fix this error?

Check and change the affected payment.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 7Q504 - Recalculation causes +/- sign in payment & & to change ?

  The SAP error message 7Q504 indicates that there is an issue with the recalculation of payment amounts, specifically that the sign of the payment amount is changing unexpectedly. This can occur in various scenarios, such as during invoice processing, payment processing, or when adjustments are made to financial documents.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data that are causing the recalculation to yield a different sign. This can happen if there are conflicting entries or if the original document has been altered.
  Configuration Issues: Incorrect configuration in the payment terms, payment methods, or other related settings can lead to unexpected behavior during recalculation.
  Manual Adjustments: If manual adjustments are made to payment amounts or invoices, it can lead to discrepancies that trigger this error.
  Currency Issues: If there are currency conversions involved, discrepancies in exchange rates or currency settings can also lead to sign changes.
  
  Solution:
  
  Review Document Flow: Check the document flow for the transaction in question. Ensure that all related documents (invoices, credit memos, etc.) are consistent and correctly linked.
  Check Configuration: Review the configuration settings for payment terms, payment methods, and any other relevant settings in the Financial Accounting (FI) module. Ensure they are set up correctly.
  Recalculate Manually: If possible, try to manually recalculate the payment amounts to see if the issue persists. This can help identify if the problem is with the automatic recalculation process.
  Analyze Changes: If there have been recent changes to the system (e.g., updates, patches), analyze those changes to see if they could have affected the payment processing logic.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. There may be known issues and fixes available.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Invoice), FB70 (Customer Invoice), F110 (Automatic Payment Transactions), etc., to navigate through the documents related to the error.
  Debugging: If you have access to debugging tools, you may want to analyze the program logic that leads to the recalculation to identify where the sign change is occurring.
  User Exits and BAdIs: Check if there are any user exits or Business Add-Ins (BAdIs) that might be influencing the payment processing logic.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.