How To Fix 7Q338 - Withholding tax information ignored

7Q338 - Overview

• Message type: E = Error

• Message class: 7Q - Messages for new withholding tax functions

• Message number: 338

• Message text: Withholding tax information ignored

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What causes this issue?

The selected transaction is not a payment transaction, even though the
posting key used is relevant for payments. The withholding tax is not
processed, even though you are posting to a vendor subject to
withholding tax.

System Response

You can deactivate the message in Customizing
<DS:SIMG.SIMG_CFORFBOBA5BELE>Change Message Control for Document
Processing</> in work area 7Q.

How to fix this error?

Check whether you can use another posting key or another payment
transaction (for example, <DS:TRAN.FB05>FB05</>).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

7Q338 - Details

• The SAP error message 7Q338, which states "Withholding tax information ignored," typically occurs when there is an issue with the withholding tax configuration or the data associated with it in the system. This error can arise in various scenarios, such as during invoice processing or when posting accounting documents.
  Causes:
  
  Missing Withholding Tax Type: The withholding tax type may not be defined for the vendor or customer in the master data.
  Incorrect Configuration: The withholding tax configuration in the system may not be set up correctly, including the tax codes or the relevant tax types.
  Document Type Restrictions: The document type being used may not allow for withholding tax processing.
  Missing Tax Jurisdiction: If the withholding tax is jurisdiction-based, the relevant jurisdiction may not be set up correctly.
  Inconsistent Data: There may be inconsistencies in the vendor/customer master data or the transaction data that prevent the withholding tax from being applied.
  
  Solutions:
  
  
  Check Vendor/Customer Master Data:
  
  Ensure that the