How To Fix 7Q338 - Withholding tax information ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: 7Q - Messages for new withholding tax functions

• Message number: 338

• Message text: Withholding tax information ignored

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What causes this issue?

The selected transaction is not a payment transaction, even though the
posting key used is relevant for payments. The withholding tax is not
processed, even though you are posting to a vendor subject to
withholding tax.

System Response

You can deactivate the message in Customizing
<DS:SIMG.SIMG_CFORFBOBA5BELE>Change Message Control for Document
Processing</> in work area 7Q.

How to fix this error?

Check whether you can use another posting key or another payment
transaction (for example, <DS:TRAN.FB05>FB05</>).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 7Q338 - Withholding tax information ignored ?

  The SAP error message 7Q338, which states "Withholding tax information ignored," typically occurs when there is an issue with the withholding tax configuration or the data associated with it in the system. This error can arise in various scenarios, such as during invoice processing or when posting accounting documents.
  Causes:
  
  Missing Withholding Tax Type: The withholding tax type may not be defined for the vendor or customer in the master data.
  Incorrect Configuration: The withholding tax configuration in the system may not be set up correctly, including the tax codes or the relevant tax types.
  Document Type Restrictions: The document type being used may not allow for withholding tax processing.
  Missing Tax Jurisdiction: If the withholding tax is jurisdiction-based, the relevant jurisdiction may not be set up correctly.
  Inconsistent Data: There may be inconsistencies in the vendor/customer master data or the transaction data that prevent the withholding tax from being applied.
  
  Solutions:
  
  
  Check Vendor/Customer Master Data:
  
  Ensure that the withholding tax type is correctly assigned to the vendor or customer master record.
  Verify that the withholding tax information is complete and accurate.
  
  
  
  Review Withholding Tax Configuration:
  
  Go to the configuration settings for withholding tax in SAP (Transaction Code: OBWW) and ensure that the necessary tax types and codes are defined.
  Check if the withholding tax types are correctly assigned to the relevant company codes and accounts.
  
  
  
  Document Type Settings:
  
  Review the document type settings to ensure that withholding tax is allowed for the type of document you are processing.
  
  
  
  Tax Jurisdiction Setup:
  
  If applicable, check the jurisdiction settings to ensure that the relevant jurisdictions are configured correctly.
  
  
  
  Test with Different Data:
  
  Try processing the transaction with different vendor/customer data to see if the issue persists, which can help isolate the problem.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  OBWW (Withholding Tax Types)
  XK02 (Change Vendor)
  FD02 (Change Customer)
  
  
  
  Documentation: Review SAP documentation on withholding tax configuration for detailed steps on setting up and troubleshooting withholding tax issues.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.