How To Fix 76020 - The payroll job was not scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: 76 - HR: Error Messages in Payroll Calendar

• Message number: 020

• Message text: The payroll job was not scheduled

What causes this issue?

The jobs to be scheduled already exist in the system.

How to fix this error?

Check that the jobs have been defined as required. If not, delete the
jobs in question and reschedule.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 76020 - The payroll job was not scheduled ?

  The SAP error message 76020, "The payroll job was not scheduled," typically occurs in the context of payroll processing within the SAP system. This error indicates that the payroll job, which is necessary for processing payroll for employees, has not been scheduled correctly. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The payroll job may not be configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to schedule the payroll job.
  Incorrect Parameters: The parameters for the payroll job may not be set correctly, leading to scheduling issues.
  System Errors: There may be underlying system errors or issues with the job scheduling system.
  Job Already Running: If a payroll job is already running, a new job may not be scheduled until the current one completes.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the payroll job is properly configured in the system. This includes checking the job scheduling settings in transaction codes like SM37 (Job Monitoring) and SM36 (Define Job).
  
  
  
  Review Authorizations:
  
  Verify that the user attempting to schedule the job has the necessary authorizations. This can be checked in transaction SU53 (Authorization Check) after the error occurs.
  
  
  
  Adjust Parameters:
  
  Review the parameters set for the payroll job. Ensure that all required fields are filled out correctly and that there are no conflicts.
  
  
  
  Monitor Existing Jobs:
  
  Use transaction SM37 to check if there are any existing payroll jobs that are currently running or have failed. If a job is running, you may need to wait for it to complete before scheduling a new one.
  
  
  
  Check System Logs:
  
  Look at the system logs for any additional error messages or warnings that may provide more context about why the job was not scheduled. This can be done using transaction SLG1 (Application Log).
  
  
  
  Re-schedule the Job:
  
  If the job was not scheduled due to a temporary issue, try to re-schedule it after addressing any identified problems.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM36: Define Job
  SM37: Job Monitoring
  SLG1: Application Log
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on payroll processing and job scheduling.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to payroll job scheduling.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.