How To Fix 72103 - Personnel number & rejected as infotype & is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 72 - Message Class for Time Management Reports

  • Message number: 103

  • Message text: Personnel number & rejected as infotype & is missing

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 72103 - Personnel number & rejected as infotype & is missing ?

    The SAP error message 72103 indicates that a specific personnel number is being rejected because a required infotype is missing. Infotypes in SAP HR (Human Resources) are data structures that store information about employees, such as personal details, organizational assignments, and payroll data.

    Cause:

    The error typically occurs due to one of the following reasons:

    1. Missing Infotype Data: The required infotype for the specified personnel number has not been maintained or is incomplete.
    2. Incorrect Personnel Number: The personnel number entered may be incorrect or does not exist in the system.
    3. Data Consistency Issues: There may be inconsistencies in the data that prevent the system from processing the personnel number correctly.
    4. Authorization Issues: The user may not have the necessary authorizations to view or edit the infotype data.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check the Personnel Number:

      • Verify that the personnel number entered is correct and exists in the system.
    2. Maintain the Missing Infotype:

      • Identify which infotype is missing (the error message should specify this).
      • Use transaction codes such as PA30 (Maintain HR Master Data) to check and maintain the required infotype for the personnel number.
      • Ensure that all mandatory fields in the infotype are filled out correctly.
    3. Review Data Consistency:

      • Check for any inconsistencies in the employee's data that might be causing the issue.
      • Use transaction codes like PA03 (Maintain Infotype) to review and correct any inconsistencies.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access and maintain the infotype data.
      • Consult with your SAP security team if there are any authorization issues.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for more detailed information about the specific infotype and its requirements.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • Infotypes: Infotypes are categorized by their purpose, such as personal data (Infotype 0002), organizational assignment (Infotype 0001), and payroll data (Infotype 0008).
    • Transaction Codes: Familiarize yourself with relevant transaction codes for HR data maintenance, such as PA20 (Display HR Master Data) and PA40 (Personnel Actions).
    • SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.

    By following these steps, you should be able to identify and resolve the issue related to the SAP error message 72103.

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