How To Fix 72002 - No employee group/subgroup for key &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 72 - Message Class for Time Management Reports

  • Message number: 002

  • Message text: No employee group/subgroup for key &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 72002 - No employee group/subgroup for key & ?

    The SAP error message "72002 No employee group/subgroup for key &" typically occurs when the system is unable to find a valid employee group or subgroup for a specific key (usually an employee or personnel number) in the HR module. This can happen for several reasons, and here are some common causes, solutions, and related information:

    Causes:

    1. Missing Configuration: The employee group or subgroup may not be configured in the system. This can happen if the necessary settings in the personnel administration module are not set up correctly.

    2. Incorrect Data Entry: The employee key being referenced may be incorrect or may not exist in the system. This could be due to a typo or an incorrect personnel number.

    3. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing entries in the employee group/subgroup configuration.

    4. Authorization Issues: The user may not have the necessary authorizations to view or access the employee group/subgroup data.

    5. Inactive Employee Records: The employee record may be inactive or terminated, leading to the absence of a valid employee group/subgroup.

    Solutions:

    1. Check Configuration: Verify that the employee group and subgroup are correctly configured in the system. This can be done by navigating to the relevant configuration settings in the SAP HR module (Transaction code: SPRO).

    2. Validate Employee Key: Ensure that the employee key being used is correct. You can check this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to see if the employee record exists.

    3. Review Data Migration: If the error occurred after a data migration, review the migration process to ensure that all necessary employee groups and subgroups were included.

    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the employee group/subgroup data. This can be checked with the help of a security administrator.

    5. Reactivate Employee Records: If the employee record is inactive, consider reactivating it if appropriate, or ensure that the correct active employee record is being referenced.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and SPRO for HR master data management and configuration.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
    • Documentation: Review SAP documentation related to personnel administration and employee group/subgroup configuration for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SAP HR.

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