How To Fix 6Q004 - No document item found (EKPO)

SAP Error Message - Details

• Message type: E = Error

• Message class: 6Q - Message Class for Electronic Commerce Add-On

• Message number: 004

• Message text: No document item found (EKPO)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6Q004 - No document item found (EKPO) ?

  The SAP error message 6Q004: No document item found (EKPO) typically occurs when you are trying to access or process a purchase order (PO) or a related document, but the system cannot find any corresponding item in the EKPO table (which stores purchase order item data).
  Causes:
  
  Incorrect Document Number: The document number you are trying to access may be incorrect or does not exist in the system.
  Deleted or Inactive Document: The purchase order or document may have been deleted or is no longer active.
  Authorization Issues: You may not have the necessary authorizations to view the document items.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corruption.
  Document Type Restrictions: The document type you are trying to access may not have any items associated with it.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are using to ensure it is correct and exists in the system.
  Check Document Status: Look into the status of the purchase order to see if it has been deleted or is inactive.
  Review Authorizations: Ensure that you have the necessary permissions to access the document items. You may need to contact your SAP administrator for assistance.
  Database Consistency Check: If you suspect data inconsistencies, you may need to run a consistency check or consult with your IT department to investigate further.
  Use Alternative Queries: If you are using a specific transaction or report, try using different methods or transactions to access the data (e.g., ME23N for display, ME22N for change).
  Check for Related Documents: Sometimes, the document may have related documents (like contracts or scheduling agreements) that you can check for more information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), and ME21N (Create Purchase Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.