How To Fix 6M005 - No customer ID found for partner &.

SAP Error Message - Details

• Message type: E = Error

• Message class: 6M - MDM Messages (Plugin)

• Message number: 005

• Message text: No customer ID found for partner &.

What causes this issue?

The processing was aborted because the customer couldn't be found for
the given partner number in the local data base.

System Response

Idoc is set to error status.

How to fix this error?

Try to reprocess all errored IDocs belonging to this customer. Perhaps
there is an IDoc containing the missing customer data record. Once this
could be inbounded the current Idoc will find its customer number and
can be reprocessed as well.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6M005 - No customer ID found for partner &. ?

  The SAP error message 6M005: No customer ID found for partner & typically occurs when the system is unable to find a customer ID associated with a specific partner in the system. This can happen in various scenarios, such as during the creation of sales orders, billing documents, or when processing customer-related transactions.
  Causes:
  
  Missing Customer Master Data: The customer ID may not have been created in the system, or it may have been deleted.
  Incorrect Partner Function: The partner function being used may not be correctly assigned to the customer or may not exist.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect entries in the partner determination procedure.
  Configuration Issues: The configuration settings for partner determination may not be set up correctly in the relevant sales area or organizational unit.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Verify if the customer ID exists in the system. You can do this by navigating to the customer master data transaction (e.g., XD03 for display).
  If the customer does not exist, create it using transaction XD01 (create customer).
  
  
  
  Review Partner Functions:
  
  Ensure that the partner functions are correctly assigned to the customer. You can check this in the customer master data under the "Sales Area Data" section.
  
  
  
  Check Partner Determination Procedure:
  
  Review the partner determination procedure in the configuration settings. Ensure that the procedure is correctly set up for the relevant sales area.
  You can access this via the SPRO transaction and navigate to Sales and Distribution > Basic Functions > Partner Determination.
  
  
  
  Data Consistency Check:
  
  Run any necessary data consistency checks to identify and resolve any discrepancies in the data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the customer data. This can be checked with the security team or by reviewing the user roles.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD01 - Create Customer
  XD02 - Change Customer
  XD03 - Display Customer
  SPRO - Access to configuration settings
  
  
  Documentation: Refer to SAP Help documentation for detailed information on partner determination and customer master data management.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.