How To Fix 6G020 - The entry SAP or CUSTOMER is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: 6G - Messages for System Administration Assistant

• Message number: 020

• Message text: The entry SAP or CUSTOMER is allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 6G020 - The entry SAP or CUSTOMER is allowed ?

  The SAP error message 6G020 typically indicates that there is an issue with the entry of a specific customer or vendor in the system. This error message is often encountered when trying to create or modify a customer or vendor record, and it suggests that the entry is not allowed due to certain restrictions or settings in the system.
  Cause:
  
  Incorrect Entry: The entry you are trying to make may not conform to the expected format or may not exist in the system.
  Authorization Issues: The user may not have the necessary permissions to create or modify the customer/vendor record.
  Configuration Settings: The system may be configured to restrict certain entries based on specific criteria (e.g., company code, sales area).
  Data Consistency: There may be inconsistencies in the data that prevent the entry from being processed.
  
  Solution:
  
  Check Entry Format: Ensure that the customer or vendor number you are trying to enter is correct and follows the required format.
  Verify Existence: Confirm that the customer or vendor you are trying to reference actually exists in the system.
  Review Authorizations: Check if the user has the necessary authorizations to create or modify customer/vendor records. This may involve consulting with your SAP security team.
  Configuration Review: Review the configuration settings related to customer/vendor management in the SAP system. This may involve checking the settings in transaction codes like SPRO (SAP Project Reference Object) to ensure that the relevant entries are allowed.
  Data Consistency Check: Run data consistency checks to identify any issues with existing records that may be causing the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) for managing customer records.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customer and vendor master data management for best practices and guidelines.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.