How To Fix 69847 - Pmnt method & is not permitted for customer & &

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 847

• Message text: Pmnt method & is not permitted for customer & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 69847 - Pmnt method & is not permitted for customer & & ?

  The SAP error message "69847 Pmnt method & is not permitted for customer & &" typically indicates that the payment method specified in a transaction is not allowed for the customer in question. This can occur in various contexts, such as during the processing of invoices, payments, or sales orders.
  Cause:
  
  Payment Method Configuration: The payment method may not be configured for the specific customer in the system. This can happen if the payment method is not assigned to the customer master data.
  Customer Master Data: The customer may have restrictions or specific settings that do not allow the use of certain payment methods.
  Company Code Settings: The payment method may not be valid for the company code associated with the customer.
  Transaction Type: The payment method may not be valid for the type of transaction being processed (e.g., certain payment methods may only be valid for specific transaction types).
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD02 for general data or FD02 for company code data).
  Verify the payment methods assigned to the customer. Ensure that the payment method you are trying to use is listed.
  
  
  
  Review Payment Method Configuration:
  
  Check the configuration of the payment method in the SAP system (transaction code OBPM1 for payment method configuration).
  Ensure that the payment method is active and properly configured for the relevant company code and customer group.
  
  
  
  Adjust Company Code Settings:
  
  Ensure that the payment method is allowed for the specific company code associated with the customer.
  
  
  
  Transaction Type Validation:
  
  Verify that the payment method is appropriate for the type of transaction you are processing. Some payment methods may be restricted to certain transaction types.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or settings, consult the SAP documentation or your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD02: Change Customer Master Data
  FD02: Change Customer Master Data (Company Code)
  OBPM1: Payment Method Configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify customer master data and payment method settings.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.