How To Fix 69753 - Internal error & during calculation of tax

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 753

• Message text: Internal error & during calculation of tax

What causes this issue?

An error (&V1) was reported from the central SAP system when the taxes
on sales/purchases were calculated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator and give details of the error number
and the internal error.
Note for the system administrator:
Analyse the error using the exceptions which the function module
"CALCULATE_TAX_FROM_NET_AMOUNT" displays.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 69753 - Internal error & during calculation of tax ?

  The SAP error message 69753, which indicates an "Internal error during calculation of tax," typically arises during the tax calculation process in SAP systems. This error can be caused by various factors, including configuration issues, data inconsistencies, or problems with the tax calculation logic.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the tax configuration (e.g., tax codes, tax calculation procedures) can lead to errors during tax calculations.
  Data Inconsistencies: Missing or incorrect master data (e.g., customer/vendor master records, material master records) can cause issues during tax calculations.
  Custom Code: If there are custom enhancements or modifications in the tax calculation logic, they may introduce errors.
  Tax Jurisdiction Issues: Problems with jurisdiction codes or tax determination rules can lead to calculation errors.
  SAP Notes: There may be known issues that have been addressed in SAP Notes that need to be applied.
  
  Solutions:
  
  Check Configuration: Review the tax configuration settings in the SAP system. Ensure that tax codes, calculation procedures, and related settings are correctly configured.
  Validate Master Data: Check the relevant master data for completeness and accuracy. Ensure that all necessary fields are populated correctly.
  Review Custom Code: If there are any custom enhancements related to tax calculation, review the code for potential issues or errors.
  Check for SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address this specific error. Applying the latest notes may resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow during the tax calculation to identify where the error occurs.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: You may want to check transactions like OB40 (Define Tax Codes), OBYZ (Define Tax Calculation Procedures), and OBD2 (Define Tax Jurisdictions) for configuration settings.
  SAP Notes: Regularly check for updates and patches in the SAP Notes database, as SAP frequently releases updates to address known issues.
  Documentation: Review SAP documentation related to tax calculation and configuration for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SAP error message 69753.