How To Fix 69652 - Correspondence function was cancelled by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 652

• Message text: Correspondence function was cancelled by the user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 69652 - Correspondence function was cancelled by the user ?

  The SAP error message "69652: Correspondence function was cancelled by the user" typically indicates that a user has manually canceled a correspondence function or process within the SAP system. This can occur in various contexts, such as when generating correspondence documents, reports, or other outputs.
  Cause:
  
  User Intervention: The most common cause is that the user has clicked the cancel button or otherwise interrupted the process.
  Timeout: The process may have taken too long, prompting the user to cancel it.
  System Performance: If the system is slow or unresponsive, users may cancel the operation out of frustration.
  Incorrect Parameters: If the parameters for the correspondence function were not set correctly, it might lead to a situation where the user decides to cancel the operation.
  
  Solution:
  
  Check User Actions: Ensure that the cancellation was intentional. If it was accidental, try to rerun the correspondence function.
  Review Parameters: Verify that all parameters and settings for the correspondence function are correct before executing it again.
  System Performance: If the system is slow, consider checking for performance issues. This may involve:
  
  Monitoring system resources (CPU, memory, etc.).
  Checking for background jobs that may be consuming resources.
  Consulting with your IT department or SAP Basis team to optimize system performance.
  
  
  Increase Timeout Settings: If the process is timing out, consider increasing the timeout settings for the relevant transactions or processes.
  User Training: Ensure that users are trained on how to properly execute the correspondence function and understand the implications of canceling it.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to correspondence (e.g., FBL1N for vendor line items, FBL3N for G/L accounts).
  SAP Notes: Check SAP Notes for any known issues or patches related to the correspondence function you are using.
  Logs and Traces: Review system logs or traces to identify any underlying issues that may have led to the cancellation.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand the correspondence function better.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.