How To Fix 69370 - Calculation of the check digit could not be carried out

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 370

• Message text: Calculation of the check digit could not be carried out

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 69370 - Calculation of the check digit could not be carried out ?

  The SAP error message 69370, which states "Calculation of the check digit could not be carried out," typically occurs in the context of data validation processes, particularly when dealing with document numbers, customer numbers, or other identifiers that require a check digit for integrity verification.
  Cause:
  
  Incorrect Input Data: The input data may be malformed or not conforming to the expected format, leading to an inability to calculate the check digit.
  Configuration Issues: There may be issues with the configuration settings related to the check digit calculation in the SAP system.
  Missing or Incomplete Data: Required fields may be missing or incomplete, preventing the calculation from being performed.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard check digit calculation logic.
  System Bugs: There could be bugs in the SAP version you are using that affect the check digit calculation.
  
  Solution:
  
  Check Input Data: Verify that the data being processed is complete and correctly formatted. Ensure that all required fields are filled in.
  Review Configuration: Check the configuration settings related to the check digit calculation in the relevant transaction or module. Ensure that they are set up correctly.
  Debugging: If you have access to debugging tools, you can trace the execution of the check digit calculation to identify where it fails.
  Consult Documentation: Review SAP documentation or notes related to the specific module you are working with to see if there are known issues or additional configuration steps required.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a complex configuration issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on check digit calculations.
  Transaction Codes: Familiarize yourself with transaction codes related to the module you are working in, as they may provide additional insights or configuration options.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.