How To Fix 69240 - Letter & deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 240

• Message text: Letter & deleted

What causes this issue?

Letter description has been deleted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 69240 - Letter & deleted ?

  The SAP error message "69240 Letter & deleted" typically indicates that a specific letter or document that you are trying to access or process has been deleted from the system. This error can occur in various contexts, such as when dealing with correspondence, notifications, or other document-related functionalities in SAP.
  Cause:
  
  Deletion of Document: The most straightforward cause is that the letter or document has been intentionally deleted by a user or through a batch process.
  Data Integrity Issues: There may be issues with data integrity, where the system is trying to reference a document that no longer exists.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the document, leading to confusion about its existence.
  
  Solution:
  
  Check Document Status: Verify if the document has indeed been deleted. You can do this by checking the relevant tables or transaction codes that manage document statuses.
  Restore Document: If the document was deleted accidentally, check if there is a backup or if it can be restored from an archive.
  Review User Permissions: Ensure that the user has the appropriate permissions to access the document. If not, adjust the authorization settings accordingly.
  Consult Logs: Check system logs or change logs to see who deleted the document and when. This can provide insights into whether it was a user error or a system process.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to look into transaction codes like SARA (Archive Administration) or SCDO (Document Management) to manage documents.
  Documentation: Review SAP documentation related to document management and error handling for more detailed guidance.
  User Training: Ensure that users are trained on how to manage documents properly to avoid accidental deletions.
  
  By following these steps, you should be able to address the error message and understand its implications within your SAP environment.