How To Fix 69138 - Partner & is not assigned to the contract or does not have a customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 69 - Central Functions of Financial Asset Management

  • Message number: 138

  • Message text: Partner & is not assigned to the contract or does not have a customer

  • Show details Hide details
  • How to fix this error?

    Select another partner or create the partner in the partner overview.
    If the partner does not have a customer role category and, for this
    reason, does not have a customer account, the partner cannot be
    entered in the condition.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 69138 - Partner & is not assigned to the contract or does not have a customer ?

    The SAP error message 69138, which states "Partner & is not assigned to the contract or does not have a customer," typically occurs in the context of contract management or sales and distribution processes. This error indicates that the partner (which could be a customer, vendor, or other business partner) you are trying to associate with a contract is either not linked to that contract or does not have a valid customer record in the system.

    Causes:

    1. Missing Partner Assignment: The partner (customer/vendor) has not been assigned to the specific contract in the system.
    2. Inactive or Missing Customer Record: The partner may not have a valid customer record in the SAP system, or the record may be inactive.
    3. Incorrect Partner Function: The partner function (e.g., sold-to party, ship-to party) may not be correctly defined for the contract.
    4. Data Inconsistency: There may be inconsistencies in the data between the partner master data and the contract.

    Solutions:

    1. Check Partner Assignment:

      • Go to the contract in question and verify that the partner is correctly assigned. You can do this by navigating to the contract details and checking the partner assignments section.
      • If the partner is not assigned, you can add the partner by selecting the appropriate partner function (e.g., sold-to party).
    2. Verify Customer Record:

      • Check if the partner has a valid customer record in the system. You can do this by using transaction codes like XD03 (Display Customer) or BP (Business Partner).
      • Ensure that the customer record is active and properly configured.
    3. Review Partner Functions:

      • Ensure that the partner functions are correctly defined in the contract. Each partner function should correspond to the correct role in the business process.
    4. Data Consistency Check:

      • Run data consistency checks to ensure that there are no discrepancies between the partner master data and the contract data.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details related to your version of SAP, as the steps may vary slightly depending on the configuration.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) as they may be relevant depending on the context of the error.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify partner assignments in contracts.

    By following these steps, you should be able to identify and resolve the issue related to the SAP error message 69138.

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