How To Fix 68701 - Payment usage with accepted amount 0 is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 701

• Message text: Payment usage with accepted amount 0 is not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68701 - Payment usage with accepted amount 0 is not permitted ?

  The SAP error message "68701 Payment usage with accepted amount 0 is not permitted" typically occurs in the context of payment processing, particularly when dealing with incoming payments or payment applications in the SAP system. This error indicates that there is an attempt to process a payment that has an accepted amount of zero, which is not allowed.
  Cause:
  
  Zero Amount Payment: The most common cause of this error is that a payment document is being processed with an amount of zero. This can happen if the payment was incorrectly entered or if there was an issue with the payment calculation.
  Incorrect Payment Application: The payment might be applied to an invoice or account incorrectly, leading to a situation where the system sees the payment as having no value.
  Configuration Issues: There may be configuration settings in the payment processing module that restrict payments with zero amounts.
  
  Solution:
  
  Check Payment Amount: Verify the payment document to ensure that the amount is not zero. If it is, correct the payment amount before processing.
  Review Payment Application: Ensure that the payment is being applied correctly to the appropriate invoices or accounts. If the payment is meant to settle an invoice, make sure the invoice amount is correctly reflected.
  Adjust Configuration: If necessary, review the configuration settings in the SAP system related to payment processing to ensure that they allow for the intended payment scenarios.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payment processing errors.
  Debugging: If the issue persists, consider debugging the payment process to identify any underlying issues in the logic or data that may be causing the zero amount to be processed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments) or F-32 (Clear Customer) to understand where the error might be occurring.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Roles and Permissions: Ensure that the user processing the payment has the appropriate roles and permissions to perform payment transactions.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.