How To Fix 68099 - More than one customer was entered => will be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 099

• Message text: More than one customer was entered => will be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68099 - More than one customer was entered => will be deleted ?

  The SAP error message 68099, which states "More than one customer was entered => will be deleted," typically occurs in scenarios where a transaction or process is expecting a single customer entry but has received multiple entries instead. This can happen in various contexts, such as during the creation of sales orders, billing documents, or customer master data.
  Cause:
  
  
  Multiple Customer Entries: The most common cause is that the system has detected multiple customer records in a context where only one is expected. This could be due to:
  
  Incorrect data entry.
  A selection made in a report or transaction that includes multiple customers.
  A configuration issue where the system is not correctly filtering or identifying the intended customer.
  
  
  
  Data Integrity Issues: There may be issues with the data integrity in the customer master records, leading to confusion in the system about which customer to process.
  
  
  Solution:
  
  
  Review Input Data: Check the input data for the transaction you are trying to execute. Ensure that only one customer is selected or entered. If you are using a selection screen, make sure to filter your selection to a single customer.
  
  
  Check Customer Master Records: Go to the customer master data and verify that there are no duplicate entries or inconsistencies. You can use transaction codes like XD03 (Display Customer) to review the customer details.
  
  
  Transaction Context: If you are executing a transaction that allows for multiple entries (like a report), ensure that you are in the correct context and that you are not inadvertently selecting multiple customers.
  
  
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis or technical team to ensure that the system is set up correctly to handle customer entries.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with, as there may be additional context-specific solutions.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VF01 (Create Billing Document), or XD01 (Create Customer) depending on where the error occurs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration settings that may need adjustment.
  User Permissions: Ensure that the user has the necessary permissions to access and modify customer data, as restrictions can sometimes lead to unexpected behavior.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further troubleshooting.