How To Fix 68014 - Customer & is not assigned to contract

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 014

• Message text: Customer & is not assigned to contract

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68014 - Customer & is not assigned to contract ?

  The SAP error message "68014 Customer & is not assigned to contract" typically occurs when there is an attempt to process a transaction (such as creating an order, billing, or delivery) for a customer that is not linked to a specific contract in the system. This can happen in various modules, such as Sales and Distribution (SD) or Contract Management.
  Cause:
  
  Missing Assignment: The customer in question has not been assigned to the relevant contract in the system.
  Contract Status: The contract may be inactive or not valid for the customer.
  Data Entry Error: There may be a typo or incorrect customer number being used in the transaction.
  Contract Type: The contract type may not be compatible with the customer or the transaction being processed.
  
  Solution:
  
  
  Check Customer Assignment:
  
  Navigate to the contract management area in SAP.
  Verify if the customer is assigned to the contract in question. If not, you will need to assign the customer to the contract.
  
  
  
  Create or Update Contract:
  
  If the customer is not assigned, you may need to create a new contract or update an existing one to include the customer.
  Ensure that the contract is active and valid for the intended transaction.
  
  
  
  Verify Customer Data:
  
  Double-check the customer number being used in the transaction to ensure it is correct.
  Look for any discrepancies in the customer master data.
  
  
  
  Consult with Contract Management:
  
  If you are unsure about the contract details or how to assign a customer, consult with your contract management team or SAP administrator for assistance.
  
  
  
  Review Contract Type:
  
  Ensure that the contract type is appropriate for the customer and the transaction being processed.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to check the details of the sales order and the associated contract.
  Contract Management: Familiarize yourself with the contract management processes in SAP, including how to create, modify, and assign customers to contracts.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message, as there may be specific patches or solutions provided by SAP.
  
  If the issue persists after following these steps, it may be beneficial to engage your SAP support team for further investigation.