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How To Fix 67N013 - Payment details are not fully maintained


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67N - TR-LO: Payment Details for Loans

  • Message number: 013

  • Message text: Payment details are not fully maintained

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 67N013 - Payment details are not fully maintained ?

    The SAP error message 67N013: Payment details are not fully maintained typically occurs when there are missing or incomplete payment details in the vendor or customer master data. This error can arise during various transactions, such as when processing invoices, payments, or creating purchase orders.

    Cause:

    1. Incomplete Master Data: The vendor or customer master record may not have all the required payment details filled in. This includes fields like bank account information, payment terms, or payment methods.
    2. Missing Payment Information: Specific payment-related fields may be empty or incorrectly filled, such as the bank key, account number, or payment method.
    3. Configuration Issues: There may be issues with the configuration settings in the SAP system that require certain payment details to be maintained.

    Solution:

    1. Check Vendor/Customer Master Data:

      • Go to the vendor or customer master record using transaction codes like XK03 (for vendors) or FD03 (for customers).
      • Verify that all required payment details are filled in correctly. This includes:
        • Bank details (bank key, account number)
        • Payment terms
        • Payment methods
      • If any fields are missing, update the master data accordingly.
    2. Review Payment Configuration:

      • Check the configuration settings in the SAP system related to payment processing. This can be done through transaction codes like OBPM1 (for payment methods) or OBB8 (for payment terms).
      • Ensure that the payment methods and terms are correctly defined and assigned to the relevant vendors/customers.
    3. Consult Documentation:

      • Refer to SAP documentation or help files for specific details on the required fields for payment processing in your version of SAP.
    4. Testing:

      • After making the necessary updates, try to execute the transaction again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing vendor/customer master data and payment configurations.
    • User Roles: Ensure that the user has the necessary permissions to view and edit vendor/customer master data.
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
    • Support: If the problem persists after checking the master data and configuration, consider reaching out to your SAP support team for further assistance.

    By following these steps, you should be able to resolve the error message 67N013 and ensure that payment details are fully maintained in your SAP system.

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