How To Fix 67CON011 - Collateral value &1 is blocked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 67CON - Messages for Release

• Message number: 011

• Message text: Collateral value &1 is blocked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67CON011 - Collateral value &1 is blocked by user &2 ?

  The SAP error message 67CON011 indicates that a collateral value is blocked by a specific user. This typically occurs in the context of collateral management within SAP, where certain values or resources are locked for processing by a user, preventing other users from accessing or modifying them.
  Cause:
  The error message is triggered when:
  
  A user has locked a collateral value for processing, which prevents other users from accessing or modifying that value.
  The lock may be due to an ongoing transaction or process that the user is executing.
  The user may have inadvertently left a transaction open, causing the collateral value to remain blocked.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the User: Check which user has locked the collateral value. The error message provides the user ID (e.g., &2) that is blocking the collateral value.
  
  
  Contact the User: If possible, reach out to the user who has locked the collateral value to determine if they can complete or cancel their transaction.
  
  
  Check for Open Transactions: Use transaction codes like SM12 (for lock entries) to view and manage lock entries in the system. You can search for the specific user and see which locks they have.
  
  
  Release the Lock: If the user is unavailable or the lock is no longer needed, an administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  
  
  Review Processes: Ensure that users are properly trained on how to complete transactions to avoid leaving collateral values locked unintentionally.
  
  
  System Monitoring: Implement monitoring to track and manage locks more effectively, ensuring that users are aware of the implications of locking collateral values.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and delete lock entries) and SM21 (to check system logs for any related issues).
  User Training: Provide training for users on how to manage collateral values and the importance of releasing locks after completing transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to collateral management that may address this error.
  
  By following these steps, you should be able to resolve the error message 67CON011 and ensure smoother operations in collateral management within SAP.