How To Fix 67_PAYMENTS372 - Read master data and determine indicator

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

• Message number: 372

• Message text: Read master data and determine indicator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_PAYMENTS372 - Read master data and determine indicator ?

  The SAP error message 67_PAYMENTS372 typically indicates an issue related to the payment processing in the SAP system, specifically concerning the reading of master data to determine a certain indicator. This error can arise in various contexts, such as during the execution of payment runs or when processing invoices.
  Cause:
  The error usually occurs due to one or more of the following reasons:
  
  Missing Master Data: The required master data (e.g., vendor or customer information) is not available or is incomplete.
  Incorrect Configuration: There may be configuration issues in the payment processing settings or in the master data settings.
  Authorization Issues: The user may not have the necessary authorizations to access the required master data.
  Data Inconsistencies: There could be inconsistencies or errors in the master data that prevent the system from determining the necessary indicators.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Master Data:
  
  Verify that the relevant master data (vendor/customer) exists and is complete. Ensure that all required fields are filled out correctly.
  Use transaction codes like FK03 (Display Vendor) or FD03 (Display Customer) to check the master data.
  
  
  
  Review Payment Configuration:
  
  Check the payment configuration settings in the SAP system. Ensure that the payment methods and other related settings are correctly configured.
  Use transaction code OBPM1 to review payment method settings.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the payment run has the necessary authorizations to access the master data. You may need to consult with your SAP security team.
  
  
  
  Analyze Logs:
  
  Check the application logs for more detailed error messages that can provide additional context. You can use transaction code SLG1 to view application logs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) for executing payment runs and FB03 (Display Document) for reviewing related financial documents.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the 67_PAYMENTS372 error in your SAP system.