How To Fix 67_PAYMENTS204 - Document &1/&2/&3 from customer account &4 locked by payment run

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

• Message number: 204

• Message text: Document &1/&2/&3 from customer account &4 locked by payment run

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_PAYMENTS204 - Document &1/&2/&3 from customer account &4 locked by payment run ?

  The SAP error message 67_PAYMENTS204 indicates that a document (identified by the document number and year) from a customer account is locked due to an ongoing payment run. This typically occurs when a payment run is in progress, and the system prevents changes to the documents involved to ensure data integrity.
  Cause:
  
  Ongoing Payment Run: The primary cause of this error is that a payment run is currently being executed, which locks the documents associated with the customer account.
  Document Locking Mechanism: SAP uses a locking mechanism to prevent simultaneous processing of the same document, which can lead to inconsistencies.
  
  Solution:
  
  Wait for Payment Run to Complete: The simplest solution is to wait until the payment run has finished. Once the payment run is completed, the lock will be released, and you can proceed with your transaction.
  Check Payment Run Status: You can check the status of the payment run in transaction codes like F110 (Automatic Payment Transactions) or F111 (Payment Run) to see if it is still active.
  Identify and Resolve Issues: If the payment run seems to be stuck or taking too long, you may need to investigate further. This could involve checking for any errors in the payment run or consulting with your SAP Basis team to see if there are any system issues.
  Manual Intervention: If necessary, and if you have the appropriate authorizations, you may need to manually unlock the document or terminate the payment run. However, this should be done with caution and typically involves consulting with your finance team or SAP support.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F110: For managing payment runs.
  FBL5N: To view customer line items and check the status of documents.
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to payment runs and document locking.
  User Authorizations: Ensure that you have the necessary authorizations to view and manage payment runs and customer accounts.
  Documentation: Review SAP documentation or help files related to payment processing and document management for further insights.
  
  If the issue persists or if you encounter additional errors, it may be beneficial to reach out to your SAP support team for further assistance.