How To Fix 67_PAYMENTS027 - Payment Application Hierarchy switch not found

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

• Message number: 027

• Message text: Payment Application Hierarchy switch not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_PAYMENTS027 - Payment Application Hierarchy switch not found ?

  The SAP error message 67_PAYMENTS027 indicates that the system is unable to find the Payment Application Hierarchy switch. This error typically arises in the context of payment processing, particularly when dealing with payment applications in SAP Financials.
  Cause:
  The error can occur due to several reasons:
  
  Configuration Issues: The Payment Application Hierarchy may not be properly configured in the system. This could be due to missing entries in the configuration tables or incorrect settings.
  Missing Customizing: The necessary customizing settings for the payment application hierarchy may not have been set up in the system.
  Version or Upgrade Issues: If the system has recently been upgraded or patched, it is possible that the hierarchy settings were not migrated correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the payment application hierarchy settings.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the SPRO transaction).
  Ensure that the Payment Application Hierarchy is defined correctly. You may need to consult the documentation or a functional consultant to verify the settings.
  
  
  
  Maintain Payment Application Hierarchy:
  
  Go to the transaction code for maintaining the Payment Application Hierarchy (e.g., OBPM1 or similar, depending on your version).
  Ensure that the hierarchy is set up and that all necessary entries are present.
  
  
  
  Review Authorizations:
  
  Check if the user encountering the error has the necessary authorizations to access and modify payment application settings.
  If not, work with your security team to grant the required permissions.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to the Payment Application Hierarchy.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the payment application process works as expected without triggering the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) and OBPM1 (Payment Application Hierarchy).
  Documentation: Review SAP documentation related to payment processing and configuration to understand the expected setup.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the 67_PAYMENTS027 error in your SAP system.