How To Fix 67_LOAN_WRITE_OFF023 - Business operation: &1 Error while locking the records (error code &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN_WRITE_OFF - Message Class for Waivers, Write-Offs and IVA

• Message number: 023

• Message text: Business operation: &1 Error while locking the records (error code &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN_WRITE_OFF023 - Business operation: &1 Error while locking the records (error code &2) ?

  The SAP error message "67_LOAN_WRITE_OFF023" typically indicates an issue related to locking records during a business operation, specifically in the context of loan write-offs. This error can occur when multiple users or processes attempt to access or modify the same records simultaneously, leading to a conflict.
  Cause:
  
  Record Locking: The primary cause of this error is that the record you are trying to access is already locked by another user or process. This can happen in a multi-user environment where concurrent transactions are common.
  Database Locking: The underlying database may have a lock on the records due to ongoing transactions that have not yet been committed or rolled back.
  Long-running Transactions: If a transaction takes too long to complete, it can hold locks on records longer than expected, causing other transactions to fail when they attempt to access the same records.
  
  Solution:
  
  Wait and Retry: If the error is due to temporary locking, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify Locking Users: Use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock on the records. You can then coordinate with that user to resolve the conflict.
  Check for Long-running Transactions: Use transaction codes like SM66 (global work process overview) to identify any long-running transactions that may be causing locks.
  Transaction Management: Ensure that transactions are designed to be as short as possible to minimize locking issues. This includes committing or rolling back transactions promptly.
  System Configuration: Review system settings related to locking behavior and transaction management to ensure they are optimized for your business processes.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the documentation for the specific business operation you are performing to ensure that all prerequisites and configurations are correctly set up.
  User Training: Ensure that users are trained on how to properly handle transactions to avoid unnecessary locking situations.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for further investigation.