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Message type: E = Error
Message class: 67_LOAN_PAY - Loans Management: Messages for Payments
Message number: 027
Message text: Enter street, P.O. box or P.O. box zip code for payment method &
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67_LOAN_PAY027
- Enter street, P.O. box or P.O. box zip code for payment method & ?The SAP error message 67_LOAN_PAY027 typically indicates that there is missing or incomplete address information required for processing a payment method. Specifically, it suggests that the system requires a street address, P.O. box, or P.O. box zip code to proceed with the payment processing.
Cause:
- Incomplete Address Information: The address fields for the payment method are not fully populated. This could be due to missing data in the vendor or customer master records.
- Configuration Issues: There may be issues with the configuration of the payment method in the system, which requires specific address details.
- Data Entry Errors: Users may have inadvertently left out required fields when entering or updating address information.
Solution:
Check Address Fields:
- Navigate to the relevant vendor or customer master record in SAP.
- Ensure that the street address, P.O. box, and P.O. box zip code fields are filled out correctly.
- If using a vendor, go to transaction code XK02 (for vendor master) or FD02 (for customer master) to update the address information.
Review Payment Method Configuration:
- Check the configuration settings for the payment method in the SAP system. This can be done through transaction code OBPM1 (for payment methods in company code) or OBPM2 (for payment methods in the country).
- Ensure that the payment method settings require the necessary address fields.
Data Validation:
- Validate the data entered to ensure it meets the required format and completeness.
- If the address is being pulled from an external system, ensure that the integration is functioning correctly and that the data is being transferred accurately.
User Training:
- Provide training to users on the importance of entering complete address information when creating or updating vendor or customer records.
Related Information:
By ensuring that all required address fields are filled out correctly and that the payment method configuration is appropriate, you should be able to resolve the error message 67_LOAN_PAY027.
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