How To Fix 67_LOAN860 - Role &1 is a customer role. Enter a customer number for partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN - Messages for Fin. Asset Management for Loans - Continued

• Message number: 860

• Message text: Role &1 is a customer role. Enter a customer number for partner &2

What causes this issue?

There is no entry in the Customer field but the role of the partner is a
customer role.

System Response

The external data transfer is rejected.

How to fix this error?

A customer is urgently required for this role. Correct the entry data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN860 - Role &1 is a customer role. Enter a customer number for partner &2 ?

  The SAP error message 67_LOAN860 indicates that there is an issue related to the assignment of a customer role in the context of a loan or financial transaction. Specifically, the message states that the role being referenced is a customer role, and it requires a customer number to be entered for the specified partner.
  Cause:
  This error typically occurs in scenarios where:
  
  A transaction or process is expecting a customer number to be associated with a partner that has been defined with a customer role.
  The system is unable to find a valid customer number for the partner specified in the transaction.
  The partner data may be incomplete or incorrectly configured in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partner Data:
  
  Go to the partner master data and verify that the partner (identified by &2 in the error message) is correctly set up with the necessary customer role.
  Ensure that the customer number is assigned to the partner.
  
  
  
  Enter Customer Number:
  
  If the customer number is missing, you need to enter a valid customer number for the partner in the relevant transaction or screen where the error occurred.
  
  
  
  Review Role Assignment:
  
  Check the role assignment for the partner. Ensure that the partner is assigned the correct roles that are required for the transaction you are trying to execute.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or configuration guides related to customer roles and partner functions to ensure that everything is set up correctly.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access partner master data (e.g., BP for Business Partner).
  Configuration: The configuration of customer roles and partner functions can be found in the SAP Customizing Implementation Guide (IMG) under the relevant modules (e.g., Financial Accounting, Sales and Distribution).
  User Authorization: Ensure that you have the necessary authorizations to view and edit partner data in the system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.