How To Fix 67_LOAN310 - Contracts belong to different product categories

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN - Messages for Fin. Asset Management for Loans - Continued

• Message number: 310

• Message text: Contracts belong to different product categories

What causes this issue?

Contract copy can only be done with
contracts belonging to the same product type or
contracts belonging to the same product category if the new contract
uses new FIMA (see
<DS:SIMG.PROD_PRO_BUKRS>Product Type Customizing</>)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN310 - Contracts belong to different product categories ?

  The SAP error message 67_LOAN310 indicates that there is an issue with contracts that belong to different product categories. This typically occurs in the context of financial transactions, particularly in loan management or contract management modules within SAP.
  Cause:
  The error arises when there is an attempt to perform an operation (such as transferring, merging, or processing contracts) that involves contracts from different product categories. In SAP, product categories are used to classify financial products, and operations involving contracts from different categories may not be allowed due to business rules or system configurations.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Details: Review the contracts involved in the transaction. Ensure that they belong to the same product category. You can do this by checking the product category field in the contract details.
  
  
  Identify the Operation: Determine what operation you are trying to perform that triggered the error. If you are trying to merge or transfer contracts, ensure that all contracts are compatible.
  
  
  Modify Contracts: If possible, modify the contracts so that they belong to the same product category. This may involve changing the product category of one of the contracts, if your business rules allow for it.
  
  
  Consult Documentation: Refer to your organization's SAP documentation or guidelines regarding product categories and contract management. There may be specific rules or procedures that need to be followed.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert. They may provide insights specific to your configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to contract management in SAP, such as FTR_EDIT for editing contracts or FTR_CREATE for creating new contracts.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform the operations you are attempting, as restrictions may also lead to errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.