How To Fix 67_LOAN254 - Error when determining documents from payment usage

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN - Messages for Fin. Asset Management for Loans - Continued

• Message number: 254

• Message text: Error when determining documents from payment usage

What causes this issue?

The system could not determine the documents for payment usage.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check for data inconsistencies.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN254 - Error when determining documents from payment usage ?

  The SAP error message 67_LOAN254 typically occurs in the context of loan management or financial transactions when the system encounters an issue while trying to determine documents based on payment usage. This error can arise due to various reasons, including configuration issues, missing data, or incorrect settings in the loan management module.
  Possible Causes:
  
  Missing or Incorrect Payment Usage Data: The payment usage data may not be correctly maintained or may be missing, leading to the inability to determine the relevant documents.
  Configuration Issues: There may be configuration settings in the loan management module that are not set up correctly, which can prevent the system from processing the payment usage correctly.
  Document Type Issues: The document types associated with the payment usage may not be correctly defined or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the documents related to the payment usage.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from linking the payment usage to the appropriate documents.
  
  Solutions:
  
  Check Payment Usage Data: Verify that the payment usage data is correctly maintained in the system. Ensure that all necessary fields are filled out and that the data is accurate.
  Review Configuration Settings: Go through the configuration settings in the loan management module to ensure that everything is set up correctly. This may involve checking the settings for document types, payment methods, and other related configurations.
  Validate Document Types: Ensure that the document types associated with the payment usage are correctly defined in the system. If necessary, create or modify document types to ensure they are available for use.
  Check User Authorizations: Verify that the user encountering the error has the necessary authorizations to access the relevant documents. If not, adjust the user roles and permissions accordingly.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the data that may be causing the issue. This may involve running reports or using transaction codes to analyze the data.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message. Applying the latest updates can sometimes resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL3N (G/L Account Line Item Display) to investigate the documents related to the payment usage.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for the loan management module to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.