How To Fix 67_LOAN247 - The customizing settings for sorting of open items are not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN - Messages for Fin. Asset Management for Loans - Continued

• Message number: 247

• Message text: The customizing settings for sorting of open items are not unique

What causes this issue?

There are open items with different loan classification values in
contract master data.
In addition<(>,<)> the settings in Customizing are different.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure the settings are identical or start clearing per loan
classification value.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN247 - The customizing settings for sorting of open items are not unique ?

  The SAP error message 67_LOAN247 indicates that there is an issue with the customizing settings for sorting open items in the system. This error typically arises when there are multiple entries in the customizing settings that conflict with each other, leading to ambiguity in how open items should be sorted.
  Cause:
  The primary cause of this error is that the customizing settings for sorting open items are not unique. This can happen due to:
  
  Duplicate entries in the customizing tables related to open item sorting.
  Conflicting settings that do not allow the system to determine a single sorting method.
  Incorrect or incomplete configuration in the relevant customizing transactions.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (usually in the Financial Accounting module).
  Check the settings for sorting open items. This can typically be found under:
  
  SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Open Item Management ? Define Sorting of Open Items.
  
  
  Look for duplicate or conflicting entries.
  
  
  
  Remove Duplicates:
  
  If you find duplicate entries, remove or consolidate them to ensure that there is a unique setting for sorting open items.
  
  
  
  Review Configuration:
  
  Ensure that the configuration is complete and correctly set up according to your business requirements.
  If necessary, consult with your SAP functional consultant or team responsible for the configuration.
  
  
  
  Transport Requests:
  
  If changes are made in a development environment, ensure that they are transported correctly to the production environment.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality to ensure that the error no longer occurs and that open items are sorted as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for customizing or SE11 to check the relevant database tables.
  Documentation: Refer to SAP documentation or help files for detailed information on customizing open item management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with an experienced SAP consultant for further assistance.