How To Fix 67_LOAN237 - If payment transaction indicator is not set, then no mandate ID entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67_LOAN - Messages for Fin. Asset Management for Loans - Continued

  • Message number: 237

  • Message text: If payment transaction indicator is not set, then no mandate ID entered

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 67_LOAN237 - If payment transaction indicator is not set, then no mandate ID entered ?

    The SAP error message 67_LOAN237 typically occurs in the context of payment processing, particularly when dealing with mandates in the SAP system. This error indicates that a payment transaction indicator is not set, which means that the system expects a mandate ID to be entered for the transaction to proceed. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Payment Transaction Indicator: The payment transaction indicator is a key field that determines how the payment is processed. If this field is not set, the system cannot identify the type of payment being processed.
    2. No Mandate ID Provided: In cases where a mandate is required (for example, in direct debit transactions), the absence of a mandate ID will trigger this error.
    3. Configuration Issues: There may be configuration issues in the payment processing settings or in the mandate management settings within the SAP system.

    Solution:

    1. Set the Payment Transaction Indicator:

      • Ensure that the payment transaction indicator is correctly set in the relevant transaction or configuration. This can usually be done in the payment processing settings or during the transaction entry.
    2. Enter a Mandate ID:

      • If the transaction requires a mandate, ensure that a valid mandate ID is entered. This ID is typically associated with the customer or vendor and should be available in the system.
    3. Review Configuration:

      • Check the configuration settings for payment processing and mandates in the SAP system. This may involve reviewing the settings in the Financial Accounting (FI) module or the specific payment processing configuration.
      • Ensure that the necessary settings for mandates and payment transactions are correctly defined.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on handling mandates and payment transaction indicators. This can provide insights into the correct setup and usage.
    5. Testing:

      • After making the necessary changes, perform a test transaction to ensure that the error does not reoccur.

    Related Information:

    • Mandate Management: Understanding how mandates work in SAP is crucial. Mandates are agreements that allow a creditor to collect payments from a debtor's bank account. Familiarize yourself with the mandate creation and management process in SAP.
    • Payment Processing in SAP: Review the overall payment processing workflow in SAP, including how payment transaction indicators and mandates are used in different payment methods (e.g., direct debit, credit transfers).
    • SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to this error message. You can also reach out to SAP support for assistance.

    By addressing the missing payment transaction indicator and ensuring that a mandate ID is provided when necessary, you should be able to resolve the error message 67_LOAN237.

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