How To Fix 67_DISBM009 - Indicator "alternative payer" in business partner is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_DISBM - Message Class for Disbursement

• Message number: 009

• Message text: Indicator "alternative payer" in business partner is not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_DISBM009 - Indicator "alternative payer" in business partner is not maintained ?

  The SAP error message 67_DISBM009 indicates that the "alternative payer" indicator in the business partner master data is not maintained. This error typically arises in the context of sales and distribution processes, particularly when dealing with billing documents or sales orders where an alternative payer is expected.
  Cause:
  The error occurs when:
  
  A transaction is attempting to reference a business partner (customer) that is expected to have an alternative payer defined, but this information is missing in the business partner master data.
  The system is configured to require an alternative payer for certain transactions, and the relevant data has not been set up.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the relevant business partner (customer) that is causing the error.
  Check the "Roles" assigned to the business partner and ensure that the "Alternative Payer" role is correctly maintained.
  
  
  
  Maintain Alternative Payer:
  
  If the alternative payer is not maintained, you will need to add it:
  
  In the business partner maintenance screen, navigate to the relevant role (e.g., Customer role).
  Look for the section where you can define the alternative payer.
  Enter the appropriate alternative payer information and save the changes.
  
  
  
  
  
  Review Configuration:
  
  If the requirement for an alternative payer is not necessary for your business process, you may want to review the configuration settings in the SAP system to determine if this requirement can be relaxed.
  This may involve checking the sales area settings or customer account group settings.
  
  
  
  Test the Transaction:
  
  After making the necessary changes, re-attempt the transaction that generated the error to ensure that it is resolved.
  
  
  
  Related Information:
  
  Business Partner Roles: Understanding the different roles assigned to business partners (e.g., sold-to party, ship-to party, payer, etc.) is crucial for maintaining accurate master data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance, VD03 for displaying customer data, and VA03 for displaying sales orders.
  Documentation: Refer to SAP documentation or help resources for detailed guidance on business partner management and the implications of maintaining alternative payer information.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution processes.