How To Fix 67963 - On the following screen, carry out the reversal using the function "Save"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67 - Loans Messages - Financial Assets Management

  • Message number: 963

  • Message text: On the following screen, carry out the reversal using the function "Save"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 67963 - On the following screen, carry out the reversal using the function "Save" ?

    The SAP error message 67963 typically indicates that there is an issue with the reversal process in a financial transaction or document. This error can occur in various contexts, such as during the reversal of a journal entry, invoice, or other financial documents.

    Cause:

    The error message "On the following screen, carry out the reversal using the function 'Save'" suggests that the system is expecting you to complete a reversal action but is unable to do so due to one of the following reasons:

    1. Incomplete Data: Required fields may not be filled out correctly or completely.
    2. Authorization Issues: The user may not have the necessary permissions to perform the reversal.
    3. Document Status: The document you are trying to reverse may already be in a status that does not allow for reversal (e.g., it may have already been reversed).
    4. System Configuration: There may be configuration settings in the SAP system that prevent the reversal from being processed.
    5. Technical Issues: There could be a temporary technical issue or bug in the system.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Required Fields: Ensure that all mandatory fields on the reversal screen are filled out correctly. Look for any fields highlighted in red or marked as required.

    2. Review Document Status: Verify the status of the document you are trying to reverse. If it has already been reversed or is in a locked state, you may need to take additional steps to unlock or adjust the document.

    3. Authorization Check: Confirm that you have the necessary permissions to perform the reversal. If not, contact your SAP administrator to request the required access.

    4. Follow the Correct Process: Make sure you are following the correct procedure for reversing the document. Refer to your organization's SAP documentation or guidelines.

    5. Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.

    6. Technical Support: If the issue persists, consider reaching out to your IT support team or SAP support for further assistance. They may need to investigate logs or system settings.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes for the reversal process you are working on (e.g., FB08 for reversing accounting documents).
    • SAP Documentation: Review SAP's official documentation or user manuals for guidance on handling reversals and understanding error messages.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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