How To Fix 67722 - Not possible to reset overdue items

67722 - Overview

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 722

• Message text: Not possible to reset overdue items

What causes this issue?

The overdue items could not be reset. An overdue item was probably
selected for a partial outpayment and then the outpayment overview
screen was returned to. After that, this outpayment was called up again
in change mode and an overdue item was selected again. In this case it
is no longer possible to use the function for resetting overdue items.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67722 - Not possible to reset overdue items ?

  The SAP error message 67722, "Not possible to reset overdue items," typically occurs in the context of financial transactions, particularly when dealing with overdue items in accounts receivable or accounts payable. This error indicates that the system cannot reset or clear overdue items due to certain conditions or constraints.
  Causes:
  
  Open Items: There are still open items associated with the account that need to be cleared before resetting overdue items.
  Payment Blocks: The items may be blocked for payment due to various reasons, such as credit holds or manual blocks.
  Document Status: The status of the documents related to the overdue items may not allow for resetting (e.g., they may be in a status that prevents changes).
  
  Configuration Issues: There may be configuration settings in the system that prevent the resetting of overdue items.
  User Authorizations: The user may not have the necessary authorizations to perform the reset operation.
  
  Solutions:
  
  Check Open Items: Review the account for any