How To Fix 67693 - The contracts entered have different product types


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67 - Loans Messages - Financial Assets Management

  • Message number: 693

  • Message text: The contracts entered have different product types

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 67693 - The contracts entered have different product types ?

    The SAP error message 67693, which states "The contracts entered have different product types," typically occurs in the context of contract management or when dealing with multiple contracts in a transaction. This error indicates that the system has detected a mismatch in the product types associated with the contracts you are trying to process together.

    Cause:

    1. Different Product Types: The primary cause of this error is that the contracts you are trying to process (e.g., in a transaction like contract transfer, billing, or reporting) are associated with different product types. For example, one contract might be for a service, while another might be for a product sale.
    2. Configuration Issues: There may be configuration settings in the SAP system that enforce strict rules regarding the types of contracts that can be processed together.
    3. Data Entry Errors: There could be a mistake in the data entry where contracts were incorrectly categorized or assigned different product types.

    Solution:

    1. Review Contracts: Check the contracts you are trying to process. Ensure that they all belong to the same product type. You can do this by reviewing the contract details in the SAP system.
    2. Select Compatible Contracts: If you need to process multiple contracts, ensure that you only select contracts that share the same product type.
    3. Modify Contracts: If necessary, modify the contracts to align their product types. This may involve changing the product type of one or more contracts to ensure compatibility.
    4. Consult Configuration: If you believe the error is due to system configuration, consult with your SAP administrator or a functional consultant to review the settings related to contract management and product types.
    5. Error Documentation: Check SAP Notes or documentation for any specific guidance related to this error message. SAP may provide additional insights or patches that could resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that deal with contract management, such as ME31K (Create Contract), ME32K (Change Contract), and ME33K (Display Contract).
    • SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on contract management and error handling.
    • User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.

    If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.

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