How To Fix 67536 - The Customizing settings for assigning processing staff are incomplete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67 - Loans Messages - Financial Assets Management

  • Message number: 536

  • Message text: The Customizing settings for assigning processing staff are incomplete

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  • What is the cause and solution for SAP error message 67536 - The Customizing settings for assigning processing staff are incomplete ?

    The SAP error message 67536, which states "The Customizing settings for assigning processing staff are incomplete," typically occurs in the context of SAP's workflow or business process management. This error indicates that there are missing or incomplete settings in the Customizing configuration related to the assignment of processing staff (users or roles) to specific tasks or processes.

    Cause:

    1. Incomplete Customizing Settings: The most common cause is that the necessary customizing settings for assigning processing staff have not been fully configured. This could involve missing entries in the relevant tables or configuration areas.
    2. Missing User Roles: The user roles or profiles required for the processing staff may not be defined or assigned correctly.
    3. Workflow Configuration Issues: If the error occurs in a workflow context, it may be due to incomplete workflow definitions or missing assignments in the workflow configuration.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for workflow or process management.
      • Ensure that all necessary settings for assigning processing staff are completed. This may include defining user roles, assigning users to roles, and ensuring that all required fields are filled out.
    2. Review User Roles:

      • Verify that the users who are supposed to be assigned as processing staff have the correct roles and authorizations.
      • Use transaction code SU01 to check user profiles and roles.
    3. Workflow Configuration:

      • If the error is related to a specific workflow, check the workflow definition using transaction code SWDD (Workflow Builder).
      • Ensure that all tasks in the workflow have the appropriate processing staff assigned.
    4. Testing:

      • After making the necessary changes, test the workflow or process again to see if the error persists.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific module or functionality you are working with for additional guidance.
    6. Contact SAP Support:

      • If the issue remains unresolved, consider reaching out to SAP support for further assistance, especially if this is a production environment.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), PFCG (Role Maintenance), and SU01 (User Maintenance).
    • SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Authorizations: Ensure that users have the necessary authorizations to perform the tasks assigned to them in the workflow.

    By following these steps, you should be able to identify and resolve the cause of the error message 67536 in your SAP system.

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