How To Fix 67360 - The partner number is not available as agent

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 360

• Message text: The partner number is not available as agent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67360 - The partner number is not available as agent ?

  The SAP error message 67360, "The partner number is not available as agent," typically occurs in the context of partner determination in SAP, particularly when dealing with business partners in sales and distribution (SD) or other modules that involve partner roles.
  Cause:
  This error usually arises due to one of the following reasons:
  
  Missing Partner Role Assignment: The partner number you are trying to use is not assigned to the required partner role (e.g., agent) in the system.
  Incorrect Partner Number: The partner number entered may be incorrect or does not exist in the system.
  Configuration Issues: There may be issues with the configuration of partner determination procedures in the system.
  Data Inconsistencies: There could be inconsistencies in the master data related to the business partner.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partner Master Data:
  
  Go to the transaction code BP (Business Partner) and verify that the partner number exists.
  Ensure that the partner is assigned to the correct role (e.g., agent) in the partner master data.
  
  
  
  Review Partner Determination Procedure:
  
  Check the partner determination procedure in the relevant configuration settings (transaction code SPRO).
  Ensure that the partner role for the agent is correctly defined and that the partner number is included in the relevant partner determination procedure.
  
  
  
  Assign Partner Role:
  
  If the partner number is not assigned to the agent role, you can assign it by editing the partner master data and adding the necessary role.
  
  
  
  Check Configuration Settings:
  
  Navigate to the configuration settings for partner determination in the relevant module (e.g., Sales and Distribution).
  Ensure that the settings are correctly configured to allow the use of the partner number as an agent.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks to ensure that there are no discrepancies in the partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on partner determination and error messages.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP - Business Partner
  SPRO - Customizing Implementation Guide
  
  
  Partner Roles: Understand the different partner roles available in your SAP system and how they are configured.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.