How To Fix 67293 - No disbursement possible (customer account missing for main loan partner)

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 293

• Message text: No disbursement possible (customer account missing for main loan partner)

What causes this issue?

The customer record for the main borrower or for the issuer must be
created before disbursement.

How to fix this error?

Go to the partner overview of the contract in change mode, select the
required partner and save the partner data. When you do this, the
system creates a customer record for the partner. The account number
(customer number) for the new customer is then displayed in the partner
overview.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67293 - No disbursement possible (customer account missing for main loan partner) ?

  The SAP error message 67293, "No disbursement possible (customer account missing for main loan partner)," typically occurs in the context of financial transactions involving loans or disbursements in SAP's Financial Accounting (FI) or Treasury modules. This error indicates that the system cannot proceed with a disbursement because it cannot find a customer account associated with the main loan partner.
  Cause:
  
  Missing Customer Account: The main loan partner (which could be a customer or vendor) does not have a corresponding customer account set up in the system.
  Incorrect Configuration: The configuration for the loan partner may not be correctly set up in the system, leading to the inability to link the disbursement to the appropriate customer account.
  Data Inconsistency: There may be inconsistencies in the master data related to the loan partner or customer accounts.
  Authorization Issues: The user may not have the necessary permissions to access the customer account information.
  
  Solution:
  
  
  Check Customer Account: Verify that the customer account for the main loan partner is created and active in the system. You can do this by navigating to the customer master data in SAP.
  
  Transaction Code: FD03 (Display Customer)
  
  
  
  Create or Update Customer Account: If the customer account is missing, create it using the following transaction code:
  
  Transaction Code: FD01 (Create Customer)
  Ensure that all necessary details are filled out correctly.
  
  
  
  Review Loan Partner Configuration: Check the configuration settings for the loan partner in the relevant module (e.g., Treasury or Loans Management) to ensure that it is correctly linked to the customer account.
  
  
  Data Consistency Check: Run any necessary data consistency checks to ensure that there are no discrepancies in the master data.
  
  
  User Authorization: Ensure that the user attempting the disbursement has the necessary authorizations to access the customer account.
  
  
  Consult Documentation: Refer to SAP documentation or help files for additional guidance on the specific configuration and setup for loan disbursements.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01, FD03, and any specific transaction codes related to loan management in your SAP system.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message 67293 and proceed with the disbursement process.