How To Fix 67087 - Customer number of main loan partner cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 087

• Message text: Customer number of main loan partner cannot be determined

What causes this issue?

The outpayment requires the customer number of the main borrower in
order to correctly post the incidental expenses and retention amounts.
If the money is to go to a third party, you can achieve this via the
'Disposition' function.
Maintain the Main borrower <-> Customer relationship.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67087 - Customer number of main loan partner cannot be determined ?

  The SAP error message "67087 Customer number of main loan partner cannot be determined" typically occurs in the context of financial transactions involving loans or credit management within the SAP system. This error indicates that the system is unable to identify the customer number associated with the main loan partner for a specific transaction or document.
  Causes:
  
  Missing Data: The customer number for the main loan partner may not be maintained in the relevant master data records.
  Incorrect Configuration: The configuration settings for loan management or customer master data may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data between different modules (e.g., Finance and Sales).
  Missing Partner Function: The partner function for the main loan partner may not be defined in the transaction or document.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solutions:
  
  Check Master Data: Verify that the customer master data for the main loan partner is correctly maintained. Ensure that the customer number is present and active.
  Review Configuration: Check the configuration settings in the SAP system related to loan management and customer data. Ensure that all necessary settings are correctly configured.
  Partner Functions: Ensure that the partner functions are correctly defined in the transaction. The main loan partner should be assigned appropriately.
  Data Consistency Check: Run consistency checks to identify any discrepancies between different modules or data records.
  User Authorizations: Ensure that the user has the necessary authorizations to access the customer data. If not, work with your SAP security team to grant the required permissions.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and maintain customer data or FBL1N (Vendor Line Item Display) to review related financial transactions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for loan management and customer master data management for more detailed guidance on configuration and data maintenance.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.