How To Fix 64503 - Order settlement was reversed (company code &1, order number &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: 64 - Treasury Management: Securities

• Message number: 503

• Message text: Order settlement was reversed (company code &1, order number &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 64503 - Order settlement was reversed (company code &1, order number &2) ?

  The SAP error message 64503, which states "Order settlement was reversed (company code &1, order number &2)," typically occurs in the context of order management and settlement processes within SAP. This error indicates that a settlement process for a specific order has been reversed, which can happen for various reasons.
  Causes:
  
  Manual Reversal: A user may have manually reversed the settlement for the order.
  System Error: There may have been a system error or inconsistency that led to the reversal of the settlement.
  Configuration Issues: Incorrect configuration in the order management or settlement settings could lead to unexpected behavior.
  Posting Errors: Errors during posting or processing of financial documents related to the order can also trigger this message.
  Dependencies on Other Processes: The order may be linked to other processes or transactions that have been reversed or modified.
  
  Solutions:
  
  Check Settlement Status: Verify the current status of the order settlement in the system. You can do this by navigating to the order in question and checking its settlement history.
  Review Logs: Look at the system logs or transaction logs to identify any actions that may have led to the reversal. This can provide insights into whether it was a manual action or a system-triggered event.
  Reprocess Settlement: If the reversal was not intended, you may need to reprocess the settlement for the order. This can typically be done through the appropriate transaction code (e.g., KO88 for order settlement).
  Consult Configuration: Review the configuration settings related to order management and settlement to ensure they are set up correctly.
  Check Dependencies: Investigate if there are any dependencies or linked transactions that may have caused the reversal. Ensure that all related processes are in sync.
  User Authorization: Ensure that the user attempting to settle the order has the necessary authorizations to perform the action.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO88 (Order Settlement), KOB1 (Order Line Items), and KOB2 (Order Settlement: Display).
  Documentation: Refer to SAP documentation or help files for detailed information on order settlement processes and error handling.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or solutions for known problems.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message 64503.