How To Fix 64298 - No user master data found for user & (table USR01)

SAP Error Message - Details

• Message type: E = Error

• Message class: 64 - Treasury Management: Securities

• Message number: 298

• Message text: No user master data found for user & (table USR01)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 64298 - No user master data found for user & (table USR01) ?

  The SAP error message 64298, which states "No user master data found for user & (table USR01)," typically indicates that the system is unable to find user master data for the specified user in the USR01 table. This can occur for several reasons, and here are the common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user may not have been created in the SAP system.
  User Deactivation: The user might have been deactivated or deleted.
  Authorization Issues: There may be authorization issues preventing access to the user master data.
  Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
  Database Issues: There could be issues with the database that prevent the retrieval of user data.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists. If the user does not exist, you will need to create it.
  
  
  
  Create User:
  
  If the user does not exist, create a new user by entering the user ID in transaction SU01 and filling in the necessary details.
  
  
  
  Check User Status:
  
  If the user exists but is inactive, you can reactivate the user in transaction SU01 by changing the user status.
  
  
  
  Verify User ID:
  
  Ensure that the user ID you are trying to access is correct. Check for any typos or incorrect entries.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to view user master data. If not, contact your SAP security administrator.
  
  
  
  Database Consistency:
  
  If you suspect database issues, you may need to run consistency checks or consult your database administrator.
  
  
  
  Related Information:
  
  
  Table USR01: This table contains user master records. Each entry corresponds to a user in the SAP system.
  
  
  Transaction Codes:
  
  SU01: User Maintenance - to create or modify user master data.
  SU10: Mass User Maintenance - to manage multiple users at once.
  SUIM: User Information System - to check user authorizations and roles.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user master data and error 64298.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.