How To Fix 64238 - Sales have to be reversed via the order

64238 - Overview

• Message type: E = Error

• Message class: 64 - Treasury Management: Securities

• Message number: 238

• Message text: Sales have to be reversed via the order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 64238 - Sales have to be reversed via the order ?

  The SAP error message 64238, which states "Sales have to be reversed via the order," typically occurs in the context of sales order processing. This error indicates that there is an issue with reversing a sales document, and it is specifically tied to the requirement that the reversal must be done through the original sales order rather than directly through the billing document or other means.
  
  Cause:
  
  Sales Order Dependency: The error arises because the system requires that any sales-related transactions (like returns or cancellations) must be processed through the original sales order. This is a design choice in SAP to maintain data integrity and ensure that all related documents are properly linked.
  Document Flow: If you attempt to reverse a billing document or delivery without referencing the original sales order, the system will trigger this error.
  Configuration Settings: There may be specific configuration settings in the SAP system that enforce this behavior, particularly